The 30-day labor warranty and money-back guarantee

Warranty details

What is covered

For 30 days after we complete a job, our workmanship is guaranteed. If something we installed, mounted, assembled or repaired fails because of how we did it — a bracket that works loose, a shelf that sags, an assembly that was not squared properly, a repair that does not hold — call us and we will come back and put it right at no charge for the labor.

Money-back guarantee

If something we did fails within 30 days, we come back and fix it at no charge for the labor. If we still cannot make our work right, we refund the labor you paid for that job.

What is not covered

• Parts, brackets, fixtures or materials that you supplied. Those carry their own manufacturer warranty.
• Damage from misuse, overloading, or someone else adjusting our work afterwards.
• Ordinary wear and tear.
• Pre-existing problems with the wall, floor or fixture that we flagged to you at the time.
• Storm, flood, impact or pest damage.

How to make a claim

Call (561) 486-6812 within 30 days of the job and describe what happened. A photo helps. We will schedule a return visit — usually within a few working days — and there is no charge for our time or for the common hardware needed to correct it.

What we will not do

We will not argue with you about whether a failure is our fault when it plainly is. If it is genuinely not our workmanship — the shelf held 40 pounds of books fine and then someone put a television on it — we will tell you that honestly, and quote you fairly to fix it.